Serving Sunol, CA and surrounding areas. (925) 233-3791
Your vehicle was towed by police order and you need to know where it is, what it will cost, and exactly what to bring - we give you that information in a single call.
Police towing in Sunol happens when a law-enforcement officer orders your vehicle removed from a public road or location - because it is blocking traffic, involved in a crash, abandoned, or connected to a legal matter - and you need to call the ordering agency, locate the storage yard, confirm what documents to bring, and pay the fees before your vehicle is released, with storage charges adding up from the moment it arrives.
The most confusing part of a police tow is that you did not choose the towing company and you may not know where your vehicle is until you call to find out. In the Sunol area, tows from I-680 and the Sunol Grade are handled by the California Highway Patrol, while tows from unincorporated roads in Sunol are handled by the Alameda County Sheriff. Each agency runs its own approved rotation of towing companies, so the first step is always contacting the right agency.
Storage fees accumulate daily, so acting quickly matters. Once you retrieve your vehicle, you may also need accident recovery services if the vehicle was involved in a collision, or vehicle storage if you need a safe place to keep it while repairs are arranged.
If your vehicle is gone and you did not arrange a tow yourself, it may have been towed by police order. Start by calling the CHP for I-680 and State Route 84 locations, or the Alameda County Sheriff for off-highway areas in Sunol, with your license plate number.
Every day your vehicle sits in the storage yard, charges continue to accumulate. If you know where your vehicle is but cannot retrieve it immediately, call the storage facility to get the daily rate and understand your options - even a short delay can add meaningful costs.
Incidents on I-680 and Niles Canyon Road (State Route 84) are handled by the California Highway Patrol, which has its own approved tow rotation for those corridors. If your vehicle was disabled or involved in a crash on either road, the CHP dispatch center tells you which company responded.
If the tow was ordered in error, or the charges seem wrong, California law gives you the right to request a post-storage hearing to contest it. You can retrieve your vehicle and still pursue the hearing - there are deadlines, so do not delay if you plan to contest.
We operate on the law-enforcement tow rotation for the Sunol corridor, which means we respond to police-ordered tows from I-680, the Sunol Grade, State Route 84 through Niles Canyon, and the surrounding unincorporated roads in Alameda County. Every vehicle we handle is documented with a condition report at pickup - photos and a written record of its state before we touch it - so you are protected from being held responsible for damage that existed before the tow. We also provide clear, itemized billing so you know what every charge on your release statement covers.
If your situation involves a crash, we can connect you with accident recovery services. If you need a secure place to keep your vehicle while insurance or repairs are sorted out, our vehicle storage service provides a documented, monitored facility until you are ready for the next step.
Suits vehicles that need to be removed from I-680, the Sunol Grade, Niles Canyon Road, or other Alameda County roads by law-enforcement order.
Suits owners who were not present at the tow and need clear information on where the vehicle is, what it will cost, and what documents to bring.
Suits vehicles that need to stay in a secure storage facility while insurance, repairs, or a dispute hearing is in progress.
Suits any vehicle with pre-existing damage that the owner needs properly recorded before it enters the storage yard.
Sunol sits along I-680 and the Sunol Grade, one of the steeper and more demanding freeway stretches in Alameda County. Breakdowns and accidents on this grade are common, and police-ordered tows from this corridor require operators who know how to stage a flatbed safely on a steep incline without creating additional hazards. Niles Canyon Road (State Route 84) is a narrow two-lane route through the canyon that sees seasonal surges in recreational traffic and has a history of vehicle incidents - tows from this road can involve vehicles in difficult positions off the roadway or on a slope. Being on the approved rotation for this corridor means we know these access points and can respond efficiently. Customers near Pleasanton, CA and Fremont, CA along these same corridors work with us regularly.
California also has specific statewide rules governing non-consensual tows - including requirements around owner notification, maximum storage fees, and the right to a post-storage hearing. Under California Highway Patrol oversight, towing companies on the rotation are held to standards for equipment, licensing, response time, and storage facilities. That oversight protects you, and operating under it keeps us accountable to standards that go beyond what a private tow company faces.
If you did not witness the tow, call the CHP for I-680 and State Route 84 incidents, or the Alameda County Sheriff for off-highway locations in Sunol. Give them your license plate number and last known location. They confirm the tow and identify which company responded. We respond to messages within 1 business day.
Once you have our name and number, call to get the storage yard address and hours, confirm what documents to bring, find out what payment methods are accepted, and ask for a full itemized breakdown of charges so far. That call saves a wasted trip.
Bring your government-issued ID, your vehicle registration or title as the registered owner, and proof of insurance if required. If someone else is picking up the vehicle, they need a signed authorization from you plus their own ID. Calling ahead to confirm the exact requirements for your situation is worth the two minutes.
At the storage facility, review the itemized bill carefully and ask about any line you do not understand. Pay, sign the release, then inspect your vehicle against the pickup condition report before you leave. If you see new damage, document it with photos on the spot before signing off.
One call gives you the storage location, the charges so far, and exactly what to bring. We walk you through it in plain language.
Getting onto a law-enforcement tow rotation requires meeting agency standards for equipment, licensing, response time, and storage facilities. The agency has already vetted us on your behalf before any call comes in.
We photograph and record your vehicle's condition when it arrives in our care. If your car had pre-existing damage from an incident on the Sunol Grade, that record protects you from being held responsible for something that happened before we touched it.
California gives you the right to an itemized bill after a non-consensual tow. We provide it without being asked. Our place on the law-enforcement rotation depends on operating transparently, and that accountability runs through every interaction.
Staging safely on a steep freeway grade or responding to a vehicle off the road on a narrow canyon route takes local knowledge. We have been working the I-680 and Niles Canyon corridors since 2016, and we know these access points.
Swift Sunol Heavy Duty Towing has served the Sunol and Alameda County corridor since 2016, operating on the CHP and Sheriff rotation for the area's most demanding roads. Our TRAA membership reflects a commitment to professional standards that matter when you had no choice about who towed your vehicle. Every customer leaves with a full record of what happened to their vehicle from the moment we arrived.
Need a secure place for your vehicle while insurance, repairs, or a dispute hearing is sorted out? Our storage facility is documented and monitored.
Learn MoreIf the police tow followed a collision on I-680 or Niles Canyon Road, our accident recovery team handles the scene clearance and vehicle transport.
Learn MoreEvery day in the storage yard costs more. One call gets you the location, the charges, and exactly what to bring - so you can act today.
