
Your vehicle is in storage and the clock is running. Get a straight answer on where it is, what you owe, and what to bring - one call handles it.

Vehicle storage in Sunol, CA means your car, truck, or motorcycle is held in a secured, monitored lot after being towed - usually following an accident, a traffic stop, or a tow from private property - and most retrieval situations are resolved within a few days once you know what to bring.
If your vehicle was towed from Niles Canyon Road or the I-680 corridor, it may already be in a lot near Pleasanton or Fremont while you figure out next steps. The key is acting quickly - storage fees run every day, and if a law-enforcement hold is in place, you need to know before you make the drive. Our police towing team handles the CHP rotation for this corridor and can tell you exactly where things stand from the first call.
If your vehicle was moved from an accident scene or traffic stop on Niles Canyon Road or I-680 before you could make arrangements, it is likely sitting in a storage lot. Every day it stays adds to your bill, so locating it and contacting the facility quickly is the most important first step.
Property owners in Sunol and the surrounding area can authorize a tow without your knowledge if your vehicle is parked without permission. You may return to an empty parking spot and have no immediate idea where your vehicle went. The posted signage requirement gives you a starting point for finding the towing company.
Storage fees begin the day your vehicle arrives at the lot and continue every day it stays. If days have passed since the tow - because you were traveling, hospitalized, or simply did not know - the balance grows quickly. Calling the facility immediately to understand what you owe and what you need to bring is the single fastest way to stop the meter.
A law-enforcement tow sometimes comes with a hold that prevents the facility from releasing your vehicle until the requesting agency clears it. If you arrive at the lot without knowing a hold exists, you cannot pick up your vehicle regardless of payment. Calling ahead to ask about holds saves you a wasted trip.
When a vehicle comes into our lot, it goes into a secured, fenced facility where access is controlled and the vehicle is not left in the open. We document its condition on arrival with photos, and we keep a clear record of the date it came in and all charges from that point forward. Whether your vehicle arrived through a police tow from the Niles Canyon corridor or you arranged the medium duty tow yourself after a breakdown, the storage process is the same.
We handle short-term holds - a day or two while you arrange a repair shop - and extended holds while an insurance claim or legal matter works itself out. Before you arrive, we give you a full picture: what you owe, what to bring, whether any holds are in place, and what our hours are. The goal is that you make one trip and drive away.
Suits drivers whose vehicles were towed following an accident, traffic stop, or breakdown and who need a safe place to hold the vehicle while insurance or repair arrangements are made.
Suits owners who want a clear record of their vehicle's state at the time of storage, protecting them if any dispute about damage arises at pickup.
Suits situations where retrieval is delayed by an insurance claim, a legal matter, or travel - with daily rates and timelines explained clearly upfront.
Suits owners who cannot pick up their vehicle in person and need to authorize a family member, friend, or representative to retrieve it on their behalf.
Sunol is a small, unincorporated community in the Alameda County hills, which means there is no commercial center of its own and the storage lot holding your vehicle is almost certainly located several miles away in a neighboring city. Niles Canyon Road - State Route 84 - is a narrow, winding two-lane corridor that sees higher accident rates on weekends and during winter rain and fog. Interstate 680 carries significant commercial truck traffic through the Sunol Grade. Both roads are patrolled by the CHP, and tows from either corridor go through the CHP rotation program. Knowing which agency authorized the tow is the first thing to establish, because it shapes your rights and the retrieval process. Drivers coming from Pleasanton, CA or Livermore, CA often find that the storage lot is in one of those cities rather than in Sunol itself.
After-hours retrieval adds another layer of planning. Storage lots outside the Sunol area may have limited staffed hours on evenings, weekends, and holidays - and an after-hours gate fee may apply. Calling ahead before making the drive from the Bay Area or Tri-Valley is especially important here. The distance is real, and a wasted trip because of a missing document or a closed gate is a frustrating cost on top of everything else.
Call CHP dispatch or the Alameda County Sheriff to confirm whether a law-enforcement tow was ordered and which company has your vehicle. They can search the state database for stored vehicles. We respond to inquiries the same day.
Once you reach us, ask for the date your vehicle arrived, the current total charges, the daily rate going forward, our address and hours, and exactly what documents you need to bring. Get this information before making the drive.
Bring a government-issued photo ID and proof of ownership - your registration or title. If a law-enforcement hold is in place, we will tell you which agency to contact to clear it before your visit.
Review the itemized bill before paying and ask for a written receipt. Walk around your vehicle and take photos before signing the release paperwork. Once cleared, your vehicle is yours to take.
One call gets you the current charges, the documents list, and the storage lot hours - no runaround, no surprises at the counter.
Swift Sunol Heavy Duty Towing is on the California Highway Patrol's approved rotation list for the I-680 and State Route 84 corridor, a designation that requires meeting specific standards set by the agency. If your vehicle was towed from Niles Canyon Road or the Sunol Grade, it is likely already in our care - and we have been working this corridor since 2016.
California's consumer protection rules for towing and storage require clear disclosure of charges. We provide a written, itemized breakdown of the tow fee and daily storage before you pay anything, so there are no surprises at the counter. You have a right to see every line item.
We photograph and record your vehicle's condition when it arrives at the lot. This protects you and us if there is ever a question about damage during storage. When you pick up, we walk through the documentation with you before you sign the release.
For many people this is the first time dealing with a towed vehicle, and the combination of fees, holds, and paperwork can feel overwhelming. We walk you through what to bring, whether any agency holds are in place, and what to expect when you arrive - one call covers it all.
California's consumer protection rules for towing and storage exist to protect you - but only if you work with a company that follows them. Our membership in the Towing and Recovery Association of America and our standing on the CHP approved rotation are both public, verifiable credentials - and they mean you have recourse if anything falls short of what was promised.
Moving a box truck, large van, or RV that is disabled on the Sunol Grade or along Niles Canyon Road with properly rated equipment.
Learn MoreCHP rotation tows from I-680 and State Route 84 - the starting point if your vehicle was moved from an incident scene without your input.
Learn MoreCall now to get the current balance, the documents list, and the lot hours so you can retrieve your vehicle without a wasted trip.